He added that the working group was “really proud” to have secured the cooperation of a number of large asset managers and owners so far.“We’ve involved some of the biggest American fund managers, who are intensely good at what they are doing and very serious people,” he said.Anderson, who was also an adviser to the Kay Review board, further noted that the group was currently building relationships with overseas sovereign wealth funds, which would become “really influential in the group”.“None of us in the group has any notion at all that we want to exclude asset owners,” he said, “and any contribution is deeply welcome.”He insisted the investor forum would focus on engagement and not be a platform to “bash companies around”.“The phrase that comes to my mind is that we need to be consistently engaged, rather than occasionally outraged,” he said. Chris Hitchen, chief executive of RPMI and a fellow Kay Review adviser, meanwhile told delegates the implementation of the report’s recommendations would likely be a 30-year project.“That isn’t to say we should be complacent,” Hitchen added.Asked by NAPF chief executive Joanne Segars if the industry had the luxury of time to implement the Kay Review in light of legislative proposals on shareholder voting under discussion at the European Commission, Hitchen added: “Well, I’m not saying we shouldn’t make haste. We have to work very hard at this – it’ll take a long time to change the Western world’s financial system, frankly.”He added: “In this endeavour, the UK government is trying to be our friend – I suspect also the EU government.” The UK Kay Review’s proposed investor forum desperately needs to involve overseas investors in its activities to succeed, according to the chairman of the working group charged with its launch.Baillie Gifford partner James Anderson stressed it was important for the forum, once it got underway, to attract sovereign wealth funds, as UK investors’ “dreadful” diversification away from domestic holdings meant they would need the help of overseas investors to make the forum viable.“We desperately need the involvement of foreign institutions if we’re going to make a difference,” he told a National Association of Pension Funds (NAPF) stewardship conference earlier this week.Anderson, who chairs the investor working group on collective engagement launched by the NAPF and its insurance and asset management counterpart associations in March, said its report on the matter would be published in early December.
“If something goes wrong, it’s not just the savers but the whole economy that gets affected,” he said.Speaking in the House of Commons as he introduced his Investment Management Fiduciary Duties Bill, Wilson argued that, while trustees are bound by their responsibility as fiduciaries, the responsibility should not be lost if the management of assets is “delegated to someone else”.“We must call on those who manage our funds to do so with our interests ahead of their own,” he said. “At the core of every decision they take should be the saver’s interest because it is our money, not theirs, for which they have responsibility.”The Labour MP said his Ten-Minute Rule Bill – one of the few means for a non-government MP to introduce legislation – was meant to emphasise the importance of sustainable financial returns to pension funds.“Those investors should also have regard for the impact of decisions on the financial system, on the real economy, and also take stock of social and environmental considerations, as well as the implications of any investment activity on the beneficiary,” he said.He said the disclosure of shareholder voting records on issues of pay should be mandatory.“These votes represent our interest and should not be secret,” he said.Wilson warned against introducing more regulation, saying instead that a “new compact” – fiduciary duties for asset managers – was required.Speaking with IPE ahead of the bill’s introduction, he said there was a need for his proposals despite a currently outstanding review of how fiduciary duties apply to companies within the investment chain.The Department for Business, Innovation and Skills asked the Law Commission last year to inspect how the duties currently apply, after professor John Kay’s review of the UK equity markets raised concerns.Its findings are expected later this year.Wilson’s call for fiduciary duties to be extended to all members of the investment chain echoes previous suggestions by ShareAction, with the MP referencing the group’s efforts.The lobby group’s chief executive Catherine Howarth welcomed the recognition of its work.“There is growing political momentum behind ShareAction’s call for a more transparent and accountable investment system,” she said.“Policymakers are increasingly recognising that, by extending investors’ duties to engage with savers and protect their interests, the law can support long-term, responsible investment.”Wilson’s bill will receive a second reading in the House of Commons later this month. Investment managers should disclose their voting records and be placed under an explicit duty to act in the interests of the asset owner, a British MP has said.Phil Wilson, elected in 2007 after former prime minister Tony Blair resigned as an MP, argued that asset managers had a “great moral responsibility” to act responsibly and on behalf of a pension fund’s membership.He argued that managers should therefore be subject to the same fiduciary duty that requires trustees to act in members’ interest.“I’m not asking people in the City to take a Hippocratic Oath,” Wilson told IPE, but said that managers should be responsible and aware of the impact of their actions.
Houston Rockets center Dwight Howard, right, has words with Los Angeles Lakers guard Kobe Bryant during the second half of an NBA basketball game, Tuesday, Oct. 28, 2014, in Los Angeles. The Rockets won 108-90. (AP Photo/Mark J. Terrill)The NBA season started yesterday and I was so excited.I have missed basketball. I have missed Kobe. I have missed LeBron. I have missed Chris Paul and his altar ego Cliff Paul. I have even missed Charles Barkley‘s predictions.I have not missed Paul Pierce. But I have missed screaming vulgarities at him as I watch the game.A new season. A new opportunity for my beloved player to add to his collections of championships. I was optimistic. My team was going to scrap and fight. It was going to be difficult but my NBA team was going to make the playoffs and well, who knows what could happen in the postseason.If you follow the Opinionated Spectator, you know my NBA team is the Los Angeles Lakers. If you don’t follow, then shame on you!Alexis Sara CobbI love the NBA. I love basketball. But most of all I love the Lakers. I make no apologies. If you want me to follow a different team, then show me the alternative NBA basketball team in Pittsburgh, PA. Oh wait, we have nothing. Well there you go.The Lakers played last night against Houston. Here is what you need to know. Dwight is still a whiner and we are all collectively glad he is gone. He elbowed Kobe in the face. Classless act.The Houston Rockets won. 108-90. James Harden was a beast and Kobe looked good. But that’s not the main headline.Julius Randle, the Lakers promising first round draft pick, broke his right tibia. I still haven’t fully accepted the injury. I can’t help but think. Did that really just happen?The NBA season started and just like that the Lakers lose their top 10 draft pick to injury. Are you freaking kidding me? We just drafted him!!!We just got Kobe back. We just finally buried the ghost of Nash in the back closet with his back brace. And now, you are going to tell me that Kobe won’t have young Julius to play the entire season. He was healthy for 14 minutes of one game.I can’t. I simply cannot comprehend this.So, now I have to root for Jeremy Lin, Carlos Boozer, Jordan Hill, Wesley Johnson, and Kobe.Kobe shouldn’t even be in the same room with two of those players, let alone the same team. I’m so disgusted. I can’t breathe. I can’t comprehend this debacle. I was going to write such an uplifting positive story. Basketball was back! My refuge. And now, I have 81 more games of stressful existence before the Lakers can be certain that they can even make the playoffs.Oh God. – I can’t breathe. – Okay, my mom said to me when I feel overwhelmed to say a prayer. Okay here is my prayer.Dear Basketball God – please do not let this injury be the defining moment of the Lakers season. Please make Carlos jump high and defend, please make Lin understand what defense is and please don’t let Kobe self-implode. I would really appreciate that. – Amen.The NBA season started yesterday. And, I am trying not to be devastated.Alexis Sara Cobb may be reached at: [email protected] or (724) 561-8082 Follow her on Twitter: @alexissara
Facebook68Tweet0Pin0Submitted by Westport WineryRapture of the Deep, Westport Winery’s sparkling cranberry wine, earned a gold medal at the San Francisco International Wine Competition held from June 30 to July 2. Founded in 1980, this is the largest international wine competition in the United States. According to competition organizers, “Judges tasted more than 4,200 wines from 31 countries around the world.”Westport Winery’s sparkling cranberry wine has been listed in the top 100 wines in the Northwest for three years. Photo courtesy: Westport WineryRapture of the Deep is the winery’s most award-winning creation and has been listed in the Top 100 wines in the Northwest for three years. A portion of the proceeds from this wine benefits WSU’s Cranberry Research Station and Museum in Long Beach, Washington. A sculpture commemorating Rapture was created by Opal Art Glass in Cosmopolis and is installed under the green living roof in the winery’s Something Blue Garden. The label features one of winery co-owner Blain Roberts’ underwater photographs from when he founded Lahaina Divers on Maui.Captain Grays Gewurztraminer, made with grapes harvested at Red Willow Vineyard, earned a silver medal. This wine benefits the Grays Harbor Symphony. The label features a watercolor by Barbara Sampson of Westport. The sculpture was crafted by Kimmi Kerns, also of Westport.Swimmer, the winery’s Petite Sirah, harvested from Olsen Brothers Estate Vineyard near Benton City, also brought home a silver medal. It’s label features winemaker Dana Roberts as a competitive swimmer in Hawaii where he was born and raised. The sculpture commemorating this wine, designed by Elma concrete artist Frank Ratte, is located in the Beauty From Ashes Garden.This beautiful sculpture was created by Opay Art Glass to commemorate Rapture of the Deep. Photo courtesy: Westport WineryIn 2016 Westport Winery was honored as one of the top twenty most-admired wineries in North America by Winery & Vineyard Management Magazine. It was named 2011 Washington Winery to Watch by Wine Press Northwest. They have been voted Best Winery by King 5 Evening Magazine seven times. They were named the Best Washington Family Business Silver Medal winners in 2012, received the Grays Harbor Environmental Stewardship Award in 2015, and were name Best Winery, Best Wine Shop, and Best Boutique Winery for 2016 by South Sound Magazine.Family-friendly Westport Winery Garden Resort, is located on the corner of Highway 105 and South Arbor Road halfway between Aberdeen and Westport. The resort (including the restaurant, bakery, plant nursery and 15-acre display garden) is open daily or breakfast, lunch, and dinner from 8:00 a.m. to 7:00 p.m. Westport Winery’s second store, TASTING @ Cannon Beach, is located at 255 N. Hemlock. The Oregon tasting room is open daily from 11:00 a.m. to 6:00 p.m. For more information or reservations call 360-648-2224.
By John BurtonCOLTS NECK – Bergen County Prosecutor’s Office investigators have arrested the Roman Catholic priest with a history of child molestation who became a lightening rod for controversy at St. Mary’s Parish last month.Detectives took the Rev. Michael Fugee, 52, of St. Antonius Parish in Newark, into custody on Monday, May 21, and charged him with seven counts of contempt of a judicial order, categorized as fourth degree crimes, according to the prosecutor’s office.Fugee, who was assigned to the Newark archdiocese, was charged and indicted more than a decade ago with inappropriately touching a boy when he was with a Bergen County parish. The charge resulted in a conviction, which subsequently was overturned on a procedural matter. Instead of retrying the case, the prosecutor and Fugee reached an agreement that the priest would undergo counseling and be permitted limited ministry work, but would be prohibited from unsupervised contact with minors.Recently, it was discovered that Fugee participated in a St. Mary’s Parish youth program and accompanied group members to youth retreats that involved him hearing confessions from minors. That caused a public outcry, and ultimately led to the ouster of the parish pastor, the Rev. Thomas J. Triggs and the resignation of two parish youth ministers earlier this month.Fugee offered his resignation from the Newark Chancery, which was accepted by Archbishop John J. Meyers. With his resignation, Fugee is prohibited from conducting any clergy duties, but technically remains a priest until the resignation is officially accepted by the Vatican, according to an archdiocese spokesman.Two St. Mary’s retreats, held at Kateri Environmental Center, 160 Conover Road in the Wickatunk section of Marlboro, were two of seven instances of Fugee allegedly participating in parish youth activities, in possible violation of the court order and agreement, authorities said.The other events were held in Mount Arlington, Rochelle Park and Paramus, according to the prosecutor’s office.The investigation is continuing, authorities said.A Superior Court judge set Fugee’s bail on Monday at $25,000, with the option of posting 10 percent, but with the condition of surrendering his passport, law enforcement authorities said. Fugee was remanded to the Bergen County jail in lieu of bail and was expected to appear in court Tuesday.Authorities request that anyone with information about the case contact the prosecutor’s office at 201-226-5620.Foillowing Fugee’s arrest, the Archdiocese of Newark issued a statement that said in part: “We take these allegations seriously and will cooperate fully with law enforcement in its investigation.”The Diocese of Trenton has announced Triggs would be on sabbatical until next Jan. 1.Diocese of Trenton Bishop David M. O’Connell has named the Rev. Jeffrey E. Lee as the parish’s new pastor, effective immediately. Lee is also pastor of Our Lady of the Angels Parish, Trenton, and will continue there as well until June 29.
Samuel Matthew continues to be the bright light for the Nelson Neptunes on the Kootenay Summer Swim Association.The Division three swimmer won another gold medal during the latest stop on the KSSA schedule Sunday in Colville, Wash.Matthew won his third gold medal of the season to lead the Neptune medal haul.The Brager kids — Jakob in Division one boys and Kourtney in Division three girls — each won silver medals while Kiandra McLaren also took home a second place finish in Division six girls.Also winning silver was Neptune assistant coach Rebecca Afford, edging sister Melissa in Division seven girls.Sage Cowan completed the medal haul for Nelson, winning bronze in Division four girls.Nelson finished well down the pack in team standings, placing sixth in the eight-team field.Trail Stingrays captured top stop edging host Colville.Castlegar Aquanauts finished third ahead of surging Grand Forks and Kimberley.Matthew and the Neptunes return to the pool Saturday for a meet in [email protected]
“All parties interested in shaping the future of the hockey club are invited to attend,” said the advertisement on The Nelson Daily.Voting membership is open to everyone who has paid the $10 membership fee. Each membership is good for one year.Topics on the agenda include election of officers, a report from the treasurer on the team’s financial status and discussion from the coaching staff regarding the recent Spring Camp held this past weekend at the NDCC Arena.The camp attracted 40 players and eight netminders for the three-days of action.Some of the players attending are expected to be on the ice when Nelson hosts its training camp in September. There’s a great opportunity for hockey fans in Nelson to influence the direction of the Kootenay International Junior Hockey League franchise.The club is hosting its annual general meeting Wednesday (May 20) in the Nelson and District Community Complex meeting room.Meeting begins at 7 p.m.
The poster for District 9 Neill Blomkamp, District 9’s South African-born writer and director, speaks to fans about his movie at the recent Comic-Con convention in San Diego. (Image: Natasha Baucas, Wikipedia) USEFUL LINKS • District 9 official site • District 9 on the Internet Movie Database • QED International• Gauteng Film Commission RELATED ARTICLES • Top honours for SA movie • Movie draws public – and pirates • Bang Bang club lives on in film • New boost for Nollywood • 2010 opportunities for SA film • Hollywood studio for Cape Town • Rebate boost for SA film • Cape Town: Africa’s HollywoodSamson MulugetaA film shot on location in Johannesburg and directed by a young South African-born computer graphics whiz has taken the US box office by storm, earning the number-one spot and raking in US$37-million (R302-million) during its opening weekend on 14 August 2009.Directed by 29-year-old South Africa-born Neill Blomkamp, District 9 satirises the absurdities of apartheid in a science fiction account of extraterrestrials who become refugees in South Africa.Part of District 9’s success in the US can be attributed to a quirky and viral marketing campaign, which used billboards at bus stations to encourage people to call a toll-free number if they spotted “non-human activity”.What makes the film all the more remarkable is that it cost only $30-million (R245-million) to make, a small sum by Hollywood standards if one considers it took $250-million (R2-billion) to bring latest Harry Potter instalment to life.Obscure beginningsBlomkamp grew up in Johannesburg, moving with his family to Vancouver, Canada, when he was 17.Blomkamp dabbled in filmmaking while still at school in South Africa and later went on to specialise in animation and computer graphic design.District 9 began as a six-minute film clip, called Alive in Joburg, which Blomkamp wrote and directed in 2005 as a sample of his work.The fledgling director’s big break came when Peter Jackson, a New Zealand filmmaker, producer and screenwriter best known for The Lord of the Rings trilogy, approached him to direct Halo, a film based on a computer game.Although Halo never took off due to a profit-sharing dispute, it inadvertently led to bigger things, as an executive at Universal Studios who was overseeing the Halo project came across Blomkamp’s six-minute clip and showed it to Jackson.Jackson was impressed by Blomkamp’s work and asked him to turn Alive in Joburg into a feature-length movie. And thus District 9 was born.The involvement of Jackson gave Blomkamp instant credibility. In Blomkamp, Jackson saw a young man creating work based on his life experiences.“He saw South African society – both the good and bad of the society there – and he wanted to put a science fiction spin on what he witnessed growing up because he’s a science fiction geek,” Jackson told the Los Angeles Times at the recent Comic-Con convention in San Diego. “District 9 is not reflective of any movie that I can imagine. It’s really very original, which I love about it, and that’s totally Neill.”Science fiction satireDistrict 9 kicks off in the year 2010, 28 years after an alien spaceship arrives in Johannesburg. The craft hovers above the city without any contact, but eventually humans take the initiative and cut into the ship. There they discover a large group of malnourished and sick aliens and bring them back to earth. The newcomers are confined to an area called District 9 – a slum-like compound surrounded by barbed wire with no running water or sanitation.A documentary style with hand-held cameras and computer-generated images is used to create a fast-paced narrative.With its strong anti-segregation message and partly filmed in South Africa’s largest township of Soweto, the film is clearly a satire of apartheid. One District 9 website carries a Google Earth-like view of the district – using a satellite image of Soweto.The title District 9 plays on Cape Town’s District Six, best known for the apartheid government’s forced removal of over 60 000 coloured residents during the 1970s. The community was relocated to the Cape Flats 25km away.Although several parallels can be drawn to the apartheid era, Blomkamp says he tried hard not make the film a heavy “message movie”. He says he wrote the word “satire” in large block letters on a piece of paper and posted it in his office to remind that his first priority was to entertain audiences.It may seem incredible that Blomkamp successfully directed a Hollywood blockbuster before his 30th birthday, but he says he’s been working towards this moment all his life.“When I was 14 or 15 I got into 3D animation on the computer my parents bought me,” Blomkamp told the Los Angeles Times.“I was toying with practical effects – prosthetics, in-camera effects, models and photography. I knew I wanted to be involved in all that.”“I realised I could take all the ideas I had and have them make fun of themselves,” Blomkamp added. “At the same time, I could address all of the stuff I wanted to get in there.”Critical acclaimThe movie has opened to rave reviews, including one from New York Times critic AO Scott.“The South African setting hones the allegory of District 9 to a sharp topical point,” Scott said.“The country’s history of apartheid and its continuing social problems are never mentioned, but they hardly need to be. And the film’s implications extend far beyond the boundaries of a particular nation, which is taken as more or less representative of the planet as a whole.”Colin Covert of the Minneapolis Star Tribune described the film as “an electrifying sci-fi ride that defies all the usual Hollywood clichés. It’s that rarest kind of film, magnificent trash.”Gwen Watkins, a media blogger for Bizcommunity.com, was also impressed by the movie, but for different reasons.“Last week’s media preview of District 9, the new South African sci-fi film, left most of us quite shattered,” Watkins wrote. “The film is deservedly gaining credit internationally but in South Africa it may well be greeted with uncomfortable reactions – the film unashamedly draws on our past and current view of species different to our perception of what is human and how we treat them.”South Africans starring in District 9 include Sharlto Copley, Blomkamp’s childhood friend and frequent collaborator.In the movie Copley plays the role of Wikus van der Merwe, the bureaucratic official from Multi-National United, the giant corporation charged with relocating the aliens.Other locals who star in the film are Vanessa Haywood, Kenneth Nkosi, Mandla Gaduka, Eugene Khumbanyiwa, Jason Cope, David James, Louis Minnaar and Sylvaine Strike.Michael Murphy of Kalahari Pictures, based in Cape Town, was the film’s supervising producer.Blomkamp is currently visiting South Africa to promote the film. It opens in local cinemas on August 28 2009.
Tags:#call center software#contact center software#omnichannel What it Takes to Build a Highly Secure FinTech … Launch and manage campaignsWhy leave it to call centers to launch and manage your marketing campaigns and carry out your business surveys? You can do it in-house with just one or two employees using the predictive dialer, auto-dialer and omnichannel feature. You can initiate cold calls, follow it up with emails and then with social media tweets and posts. Handle responses and funnel them into the CRM for sales follow up. Record calls and analyzes them later to know performance. There is a lot that the call center software with omnichannel features can do for you in your campaign strategies. Handle existing customers and inquiriesThe customer care is where the omnichannel contact center solution shines. If it is a new lead you can view such a prospect on social media or email or handle an incoming call by routing it automatically to the most skilled person for immediate conversion. The Creative Cloud (CC) software keeps track and “listens” on social media and you can anticipate issues in a proactive way. Make a video call and your customers will enjoy the “face to face” experience. Does someone have a grievance? Address it to their satisfaction and share on social media for everyone to see. Use the WebRTC feature to engage in video chats and share video within video or share documents and conference. Customers will appreciate this quick and superior method of resolving their issue at one stroke. Use the same feature carried forward to your mobile for any time, anywhere engagement. Interactive Voice Response (IVR).IVR mearns an Interactive Voice Response. is built into the contact center software. The smart IVR enables callers to enjoy the satisfaction of self-service and frees your employees to take on more productive tasks. Of course, if a caller wishes to speak to someone, he gets access immediately. There are other uses for IVR such as using it for surveys once the conversation between caller and agent is over. You can just as well use this feature to launch surveys and impress customers that you do value their opinion. You get data and that is an added bonus you can leverage to fine-tune marketing or upgrade products.These interactive voice response systems don’t need a complex or expensive IT infrastructure. Existing mobile phones and desktops transform into superior communication centers. Still wondering how omnichannel contact center software can help your business in 2019? It is a good idea to try out a hosted package for which you simply sign up, get it set up, receive training and start using it. There is a productivity jump. Your customers and vendors will appreciate the vastly improved communication facilities. Your business leapfrogs the competition in 2019. And the best thing is you pay as you go, which means you pay out of your earnings. AI: How it’s Impacting Surveillance Data Storage Sindhav BhagirathDigital Marketing Executive I am a Digital Marketing Executive at Ecosmob Technologies Pvt. Ltd. I hold spectacular skills in the field and has been diving into the field for 1 year. I am also curious about the technology updates and loves to pen down his thoughts about the same. In the tenure, I prepared a Social Media Marketing strategy following SEO tactics. The focus has shifted from profits to customer experience. Businesses realize that delivering better customer experience leads to loyalty, referrals and more sales. One tool that every business should have if it aims to deliver a superior experience to customers is omnichannel contact center software. Do businesses really need omnichannel contact center software?As the name implies contact center software is primarily meant to serve the needs of call centers. However, its features can prove just as useful for businesses. If customer service is a priority then you will want a CC solution. If communications are of prime importance, you will prefer call center software over IP PBX due to its advanced set of features. Here are the various features and how these can be transplanted into business operations and make it an indispensable part of your operations. OmnichannelThe omnichannel contact center software enables communication through voice, voicemail, fax, SMS, chat, video, email, and social media with a centralized user interface to let you know of conversation on one channel and switch over to any other channel with ease. Businesses can easily make this the crux of their business strategy. It can blend together marketing and sales with a service component for seamless customer experience. Sales, marketing and service support form one wing of the possible uses of omnichannel contact center solutions. Another use area is interoffice and intra-office collaborations where communication along different channels becomes easy and easily managed through a single project manager. Stakeholders may not necessarily be in the same office premises. Collaboration gains coherence and power when you have a seamless communication platform that allows you to send emails one moment and then take up the matter further through video conference and chat. Another perspective is the vendor and supply side. Businesses rely on vendors and contractors to provide goods and services. Business officials at various levels may need to interact with vendors as well as between themselves in which case the omnichannel feature can prove to be a boon for fast and smooth interaction. 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