Previous Article Next Article Comments are closed. Family-friendly BUPA saves £17mOn 27 Nov 2001 in Personnel Today Bupa’s group HR director Bob Watson believes the introduction of flexibleworking policies are helping the company save millions of pounds a year byreducing staff turnover. He estimates that the firm has reduced staff turnover in its call centresfrom 18 to 14.9 per cent and from 26 to 21 per cent in its nursing environmentssince 1999 largely due to embracing family-friendly practices. The national average for employee turnover has increased from 18 to 26 percent over the same period. Research carried out in 1999 had shown that if the healthcare giant couldreduce its turnover below the national average, it would save £17m a year. Bupa initiatives include flexible working, home working, job share,compressed hours and term time working. In addition, a maternity bonus is paid to mothers to encourage them toreturn to work. These policies have also helped Bupa significantly increase the proportionof women managers employed within the company. Related posts:No related photos.